About iCare-Huawei Version
Huawei operator customer service App provides you with convenient and efficient technical support and spare parts management service anytime, anywhere! No matter where you go, Huawei service always at your fingertips when...
Huawei operator customer service App provides you with convenient and efficient technical support and spare parts management service anytime, anywhere! No matter where you go, Huawei service always at your fingertips when you take out mobile phone.
[Highlights of Technical Service]
1. Create technical SR with one click, a illustrated SR just needs three steps to completed.
2. You could choose voice, picture or video to communicate with the Engineer at any time.
3. Emergency SR can be urged by one click to remind engineers to speed up processing.
4. Progress can be checked at any time, historical data can be quickly searched.
5. The service of engineers can be evaluated and suggested, at the processing or after the problem solved.
[Highlights of Spare Parts Service]
1. You can apply or return the spare parts in three steps by move your fingers a little bit.
2. It is very smart to select the required parts: scan barcodes, blur search, or select common spare parts directly.
3. You can check the status of service, and reminder Huawei to speed up delivery with one click.
4. The history record of request and return are reserved for you to search or check.
[Kindly Reminders]
1. The iCare app provides spare parts and technical services only for operator customers of Huawei.
2. If you want to use the app for spare parts and technical services, consult Huawei's regional operator customer service centers.
a. China spare parts service center hotline: 0755-28560555
b. China technical service center hotline: 4008-302-118
c. Customers outside China consult regional operator customer service centers.
Previous Versions
Here you can find the changelog of iCare-Huawei Version since it was posted on our website on 2017-01-02 03:31:09.
The latest version is 2.3.9 and it was updated on 2024-04-23 09:57:23. See below the changes in each version.
iCare-Huawei Version version 2.3.9
Updated At: 2019-07-26
Changes: 2.3.9 New version released
More features and more for your experience
1. You can set up the first page article in the personal center of the product category
2. Intelligent consulting new product classification selection, improve the accuracy of the answer
iCare-Huawei Version version 2.1.9
Updated At: 2018-02-04
Changes: 1. Revised the UI of SR Homepage.
2. Added "My to do", "Message centre" on Homepage.
3. RFC Authorization reviewing.
4. Customer closes tickets by themselves.
5. Optimized the survey page.
6. Added 'gold award' functions.
7. Provide access to all records of your own and your name that contain a child account.
8. Provide input or select software version.
iCare-Huawei Version version
Updated At: 2016-12-28
Changes: 修改了onReceivedSslError的扫描错误
Disclaimer
External Download
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